TOSIBOX® Helped Transform Water Distribution System Into 2020’s.

Electro Beyco, the local government-run water distribution system in Costa Rica needed a connectivity solution for real-time data acquisition. Previously, personnel was going to the pressure points distributed around the city to collect the data manually. All this travelling was costing them more than $10K per year.

No visibility into data and trends

With no visibility into the data and trends, asset failure was not predictable, there was no information about critical points with too high or too low pressure, and most importantly the behaviour and trends of water consumption were not taken into analysis. Consumption or increases in leakage in the water network could therefore not be predicted and system efficiencies could not be maximised.

The measurement points had no internet connection and based on geography, there was no possibility for radio communications.

The measurement points had no internet connection and based on geography, there was no possibility for radio communications. The solution needed to be easily installed and they didn’t want to involve complicated or expensive 4G cellphone chips or Telecom APNs. But more important was the security of the network in case of cyber-attacks.

The project comprised 14 sites monitoring pressure, two sites monitoring tank levels, and one point monitoring chlorine. Five users were connecting to the system by workstations and cellphones.

From pen and paper to smart analytics

Technicians no longer need to go out to the field and take measurements on paper – instead they use their time in other tasks, saving around $10K a year. The estimated ROI for commissioning TOSIBOX® is less than a year.

A TOSIBOX® Lock 500 was installed at each site, creating secure infrastructure to enable the local water ecosystem including an AVEVA Intouch Edge SCADA system that enables AVEVA Insight cloud services and artificial intelligence for the analysis of the data.

TOSIBOX® Lock 500 is the next-generation connectivity device that was chosen for its high-temperature enclosure since it is exposed to direct sunlight. The Lock 500 also provided a 4G network connection. For service and maintenance, remote user access is established using TOSIBOX® Key.

TOSIBOX® technology was easy to set up and has worked well. The local distributor, NV Tecnologías is always available and attentive to Electro Beyco’s doubts.

Adopting TOSIBOX® technology has increased the speed of development and implementation time of technicians, because they no longer need extra support from other departments. The information obtained using TOSIBOX® infrastructure has already helped solve problems in two pressure regulating valves, where the average expenses from damage to the water network without one valve are estimated to be around $25K.

Technicians no longer need to go out to the field and take measurements on paper – instead they use their time in other tasks, saving around $10K a year. The estimated ROI for commissioning TOSIBOX® is less than a year.

Benefits

  • Ensuring secure infrastructure for a critical water distribution ecosystem.
  • Real-time data and alarms made available with the 4G network without any failures in communications in the past 10 months.
  • Layer 2 remote user connections to the field equipment for programming/troubleshooting.
  • Remote access has enabled technicians to save their work and travel time.

For further information about Tosibox Remote Access Solutions check out our website or call LC Automation on 01254 685900, our experts will be happy to help!

Leitner-Poma Maintains Over 99% Uptime with TOSIBOX® Connectivity Solution

Ski lift manufacturer Leitner-Poma standardises on TOSIBOX® technology developed by Tosibox Oy to secure global network of transportation systems.

Leitner-Poma has installed more than ten thousand transportation systems in sixty-one countries, and safely transport eight million passengers each hour. Reliable operation of transportation equipment is essential, but as with all machines, issues are expected to arise from time to time. If a lift at a remote location has issues, Tosibox provides secure remote access to diagnose what is wrong.

The Problem

Previously there was no consistent way to get to the machines around the world. Leitner-Poma found that using hand-made, traditional Cisco-based IT-networking was not scalable per their needs or operationally feasible. Remote access became difficult to set up, use and maintain. Moreover, connection reliability was an ongoing challenge. The old system was constantly requiring Leitner-Poma to thinker with it to keep it connected.

”The way we used to do it was just painful. Then we went to Tosibox. You plug in the Key, click, click, and BANG. You are connected,” said AJ Egli, IT Network Admin at Leitner-Poma of America.

Tosibox Starter Pack Offers at LC Automation.

The Solution

Leitner-Poma discovered the patented TOSIBOX® technology that provides a consistent and standardized VPN access anywhere in the world in 5 minutes and without special IT skills. TOSIBOX® solution has been a game changer for Leitner-Poma’s team, making their job easier and less time consuming. By using TOSIBOX®, they have been able to save time and have more time fixing their ski lifts, gondolas, trams, and so on. TOSIBOX® is also used to maintain secure access to Leitner-Poma’s global network of systems.

Leitner-Poma now enjoys more reliable connectivity than before, and there is no longer the concern about whether it will connect or stay connected. The company is standardizing on TOSIBOX® as the connection solution for securing its global network and has been able to maintain over 99% uptime. Instead of spending time on IT, they can now simply fix issues and get the customer’s lift back to making money, which even makes for happier customers.

“Thanks to the accelerating development of technology, human life will change more over the next 30 years than in the previous 300 years. In this era of the Internet of Everything, the ubiquitous technology changes customer expectations – even for the uptime of ski lifts. Our mission is to change the world by simplifying secure digital connections, and the disruptive TOSIBOX® technology offers ways to ease the work of technicians around the world,” says Jarno Limnéll, CEO at Tosibox.

TOSIBOX® Lock and Key create a secure point-to-point connection between the machine and user that allows effortless troubleshooting. Remote access is established simply by plugging in the Key to a computer’s USB port and logging in to the TOSIBOX® Key software to connect. To learn more about the solution, call our remote access experts on 01254 685900, they will be happy to help!