TOSIBOX® Helped Transform Water Distribution System Into 2020’s.

Electro Beyco, the local government-run water distribution system in Costa Rica needed a connectivity solution for real-time data acquisition. Previously, personnel was going to the pressure points distributed around the city to collect the data manually. All this travelling was costing them more than $10K per year.

No visibility into data and trends

With no visibility into the data and trends, asset failure was not predictable, there was no information about critical points with too high or too low pressure, and most importantly the behaviour and trends of water consumption were not taken into analysis. Consumption or increases in leakage in the water network could therefore not be predicted and system efficiencies could not be maximised.

The measurement points had no internet connection and based on geography, there was no possibility for radio communications.

The measurement points had no internet connection and based on geography, there was no possibility for radio communications. The solution needed to be easily installed and they didn’t want to involve complicated or expensive 4G cellphone chips or Telecom APNs. But more important was the security of the network in case of cyber-attacks.

The project comprised 14 sites monitoring pressure, two sites monitoring tank levels, and one point monitoring chlorine. Five users were connecting to the system by workstations and cellphones.

From pen and paper to smart analytics

Technicians no longer need to go out to the field and take measurements on paper – instead they use their time in other tasks, saving around $10K a year. The estimated ROI for commissioning TOSIBOX® is less than a year.

A TOSIBOX® Lock 500 was installed at each site, creating secure infrastructure to enable the local water ecosystem including an AVEVA Intouch Edge SCADA system that enables AVEVA Insight cloud services and artificial intelligence for the analysis of the data.

TOSIBOX® Lock 500 is the next-generation connectivity device that was chosen for its high-temperature enclosure since it is exposed to direct sunlight. The Lock 500 also provided a 4G network connection. For service and maintenance, remote user access is established using TOSIBOX® Key.

TOSIBOX® technology was easy to set up and has worked well. The local distributor, NV Tecnologías is always available and attentive to Electro Beyco’s doubts.

Adopting TOSIBOX® technology has increased the speed of development and implementation time of technicians, because they no longer need extra support from other departments. The information obtained using TOSIBOX® infrastructure has already helped solve problems in two pressure regulating valves, where the average expenses from damage to the water network without one valve are estimated to be around $25K.

Technicians no longer need to go out to the field and take measurements on paper – instead they use their time in other tasks, saving around $10K a year. The estimated ROI for commissioning TOSIBOX® is less than a year.

Benefits

  • Ensuring secure infrastructure for a critical water distribution ecosystem.
  • Real-time data and alarms made available with the 4G network without any failures in communications in the past 10 months.
  • Layer 2 remote user connections to the field equipment for programming/troubleshooting.
  • Remote access has enabled technicians to save their work and travel time.

For further information about Tosibox Remote Access Solutions check out our website or call LC Automation on 01254 685900, our experts will be happy to help!

Leitner-Poma Maintains Over 99% Uptime with TOSIBOX® Connectivity Solution

Ski lift manufacturer Leitner-Poma standardises on TOSIBOX® technology developed by Tosibox Oy to secure global network of transportation systems.

Leitner-Poma has installed more than ten thousand transportation systems in sixty-one countries, and safely transport eight million passengers each hour. Reliable operation of transportation equipment is essential, but as with all machines, issues are expected to arise from time to time. If a lift at a remote location has issues, Tosibox provides secure remote access to diagnose what is wrong.

The Problem

Previously there was no consistent way to get to the machines around the world. Leitner-Poma found that using hand-made, traditional Cisco-based IT-networking was not scalable per their needs or operationally feasible. Remote access became difficult to set up, use and maintain. Moreover, connection reliability was an ongoing challenge. The old system was constantly requiring Leitner-Poma to thinker with it to keep it connected.

”The way we used to do it was just painful. Then we went to Tosibox. You plug in the Key, click, click, and BANG. You are connected,” said AJ Egli, IT Network Admin at Leitner-Poma of America.

Tosibox Starter Pack Offers at LC Automation.

The Solution

Leitner-Poma discovered the patented TOSIBOX® technology that provides a consistent and standardized VPN access anywhere in the world in 5 minutes and without special IT skills. TOSIBOX® solution has been a game changer for Leitner-Poma’s team, making their job easier and less time consuming. By using TOSIBOX®, they have been able to save time and have more time fixing their ski lifts, gondolas, trams, and so on. TOSIBOX® is also used to maintain secure access to Leitner-Poma’s global network of systems.

Leitner-Poma now enjoys more reliable connectivity than before, and there is no longer the concern about whether it will connect or stay connected. The company is standardizing on TOSIBOX® as the connection solution for securing its global network and has been able to maintain over 99% uptime. Instead of spending time on IT, they can now simply fix issues and get the customer’s lift back to making money, which even makes for happier customers.

“Thanks to the accelerating development of technology, human life will change more over the next 30 years than in the previous 300 years. In this era of the Internet of Everything, the ubiquitous technology changes customer expectations – even for the uptime of ski lifts. Our mission is to change the world by simplifying secure digital connections, and the disruptive TOSIBOX® technology offers ways to ease the work of technicians around the world,” says Jarno Limnéll, CEO at Tosibox.

TOSIBOX® Lock and Key create a secure point-to-point connection between the machine and user that allows effortless troubleshooting. Remote access is established simply by plugging in the Key to a computer’s USB port and logging in to the TOSIBOX® Key software to connect. To learn more about the solution, call our remote access experts on 01254 685900, they will be happy to help!

Tosibox Provides Secure Solution For Ski Resort’s Multiple Connectivity Needs.

Sweden is the destination of many popular ski resorts in remote locations. Thanks to its reliability and security, SALTO is the selected access control option for over 3 million doors worldwide. ToP’s is a SALTO partner, who provides the SALTO access control solution for mountain lodges’ doors’ online readers at two customers’ ski resorts in Tänndalen and Funäsdalen

The Challenge

All the resorts’ accommodation bookings are made and transferred using Bookvisit, an online booking and administration system, which is also used to create a physical key card or a key in a mobile app for accommodating guests. To be able to run the system as a key as a service (KaaS) for the ski resorts’ reception, the SALTO BLE readers required connectivity with a SALTO server in Stockholm and the reception. However, building a VPN to connect three sites would be extremely expensive. They needed to be in the same, secure network with same IP range, without exposing the units to the Internet.

ToP’s wanted to find a secure network solution to combine SALTO system with spread out locations transporting data through several different telecom operator networks. However, operators can only provide a solution where their network is, requiring APN and entailing also dark fiber. An alternative to APN wouldn’t be viable.

The Solution

ToP’s was referred to Tosibox by SALTO. ToP’s set up a network to remotely connect access systems by SALTO using the TOSIBOX® solution that was worked out together with the Tosibox technical support team. ToP’s was able to build a local network between the sites and set up a VPN that would be the alternative to APN by operators. This has made them operator independent, superseding the offer of APN and dark fiber by operators. Not using dynamic host configuration protocol makes the solution secure, since only fixed IP is used, and no IP addresses are delivered.

The experts at ToP’s set up TOSIBOX® Lock 200’s in Client Mode, and sent them over to the remote sites, where they were taken out of the box and set up as sketched, instantly working like a charm.

In Client Mode, the Lock does not act as a router/firewall in the network, but as a client. This means the Lock will provide a secure remote access to the network but cannot protect the devices connected to the same LAN, as the default gateway to the Internet is another device on the network.

ToP’s did also connect camera surveillance communication and building management system to the same network with TOSIBOX®. All communication from buildings will then be performed through the secure and reliable TOSIBOX® connectivity solution to the server room in Stockholm.